FAQ
FAQ
Can I wear it every day?
Yes, it’s designed for everyday wear.
Meaning you can work out, go for a swim, wear it all day, and it’ll be just fine.
To keep it looking its best, let lotion, perfume, and sunscreen dry before putting your piece back on
Are your pieces hypoallergenic?
Yes. Every Numari piece is made with stainless steel and 14k gold, both of which are hypoallergenic, so they're safe for sensitive skin and pierced ears.
How should I clean it?
Gently polish with a soft cloth and store in a dry place away from direct sunlight.
Do you have a warranty?
All our jewellery is backed by a 2-year warranty. Manufacturing defects like breakage or tarnishing are on us, and we'll sort you out with a replacement fast, free of charge. Not sure if your issue is covered?
How do I find my ring size?
To find out your ring size, just visit our size guide page on any of our product pages which has instructions on how to measure an existing ring or your finger.
How do I get in touch?
You can email us at Support@numari.co anytime! We'll do our best to get back to you within 2-3 business days. We're a very small team so we appreciate your patience!
What is the return policy?
We want you to love what you ordered. If you don't, you have 30 days from the date your order arrives to return it.
Just email us at support@numari.co with your order number, and we'll take it from there.
How can I track my order?
Easy. Once your order's on its way, we'll send you an email with a tracking link. Click it any time for the latest updates on where your package is.