We do not ship express packages to P.O Boxes. Please provide residential addresses or these orders will be refunded. We also reserve the right to cancel orders in areas which cannot be serviced by express couriers.
LOCATING YOUR PARCEL
Packages are only classified as “lost” after 30 working days since the estimated time of the arrival of the package. Please email us at firstname.lastname@example.org ! Please note we are not responsible for packages which are unclaimed or where incorrect shipping information has been provided. If your order has been returned to us due to incorrect shipping information or failure to being claimed. We will incur a postage and packaging fee to be resent to the recipient. Please note that a refund for a missing package excludes the shipping fee. All packages are packaged as securely as possible however it is possible that items can be damaged due to the way they are treated within transit. We take it very seriously! please email any concerns to our customer email@example.com